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Service
Custom CRMs that turn pipelines, conversations, and customer data into measurable revenue.
TechNova builds tailored CRM platforms that unify lead pipelines, customer 360 profiles, and team workflows into a single source of truth. Drawing on our experience shipping 16 industry-specific CRMs across hospitality, legal, logistics, healthcare, travel, and more, we deliver automations, WhatsApp and SMS messaging, and role-based access tuned to how your team actually sells and serves. Clients gain faster response times, cleaner data, and dashboards that surface the next best action instead of noise.
CRM Development
Custom CRMs that turn pipelines, conversations, and customer data into measurable revenue.
Scope
Every crm development engagement covers these deliverables out of the box.
Drag-and-drop sales stages with custom fields, win/loss tracking, and assignment rules tailored to your sales motion.
Unified contact records with activity timeline, deals, tickets, documents, and consent history in one searchable view.
Trigger-based follow-ups, task creation, stage transitions, and SLA escalations that remove repetitive manual work.
Two-way messaging via WhatsApp Business and Twilio with templates, broadcast lists, and full conversation history.
Granular permissions, team scoping, audit logs, and SSO so the right people see only the right records.
Real-time KPI dashboards, cohort reports, and exportable views for sales, ops, and leadership decision making.
Connectors for email, calendars, payment gateways, accounting tools, and your existing line-of-business systems.
Responsive UI built with shadcn/ui and Tailwind so field teams can update records from any device.
Stack
Production-tested tooling we bring to every crm development engagement — grouped by what each piece does.
Frontend
4Languages
2Backend
11Database & Storage
5Auth & Security
2Hardware & Payments
1Cloud & DevOps
6Messaging & Comms
8Workflow & Integrations
5How we work
Five tight phases with weekly demos, transparent backlog, and a working main branch from week one.
We map your workflows and translate them into a concrete product blueprint.
UI flows and system architecture documented before we ship a single line of code.
Modules built iteratively with weekly demos and a working main branch.
Manual QA against acceptance criteria and automated tests on critical paths.
Production rollout, team training, and a 30-day support window included.
Get started
Tell us about your project. We respond within one business day with a clear plan, price, and timeline.